Job Information
Sandra Zone Harare, Zimbabwe , 18 Days Ago Job reference: (628)
Job Type: Full-Time
Job Salary Range: $ - Per Month
Job Category: Hospitality / Catering
Sub Category:
Job Shift: Morning
Posted: 20-03-2020
Admin Notes: A few candidates will be shortlisted
Minimum Education: University
Degree Title:
Minimum Experience: 3 Years
Age: -
Work Permit:
Required Travel:
Job Status
Job Status: Sourcing
Start Publishing: 20-03-2020
No of Jobs: 0
Stop Publishing: 20-04-2020
Location Harare, Zimbabwe
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Harare, Zimbabwe

A hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu.

Hostess Responsibilities:

• Greeting guests as they enter, and putting them on a waiting list as necessary.

• Providing guests with menus and answering any initial questions.

• Seating guests at tables or in waiting areas.

• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. • Engaging with guests to ensure they're happy with food and service.

• Responding to complaints and helping to resolve them.

• Answering phone calls, taking reservations and answering questions.

• A knowledge of the menu.

• Helping out with other positions in the restaurant as needed.

Providing great customer service.


High school diploma/Bachelor degree or equivalent preferred.

• Ability to provide top notch customer service in a fast-paced


• A positive attitude and ability work well under pressure with all

restaurant staff.

• Does high-quality work while unsupervised.

• Able to work in a standing position for long periods of time.

• Able to safely lift and easily maneuver trays of food when necessary.

• Willing to follow instructions and ask questions for clarification if needed.

• Able to work in a busy restaurant environment.

Restaurant experience a plus.

Prefered Skills
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