Job Information
Sandra Zone Harare, Zimbabwe , 11 Days Ago Job reference: (657)
Job Type: Full-Time
Job Salary Range: $ 1000 - 10000 Per Month
Job Category: Information Technology
Sub Category:
Job Shift: 8 AM to 5PM
Posted: 22-06-2020
Admin Notes: 
Minimum Education: University
Degree Title: Degree in Computer Science/IT
Minimum Experience: 5 Years
Age: 30 Years - 45 Years
Work Permit:
Required Travel:
Job Status
Job Status: Sourcing
Start Publishing: 22-06-2020
No of Jobs: 1
Stop Publishing: 22-07-2020
Location Harare, Zimbabwe
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Harare, Zimbabwe

Strategy Formulation 

Participates annually in the strategy formulation by giving IT input for considerations

Aligns and directs information technology investments in line with corporate objectives

Drives strategic initiatives by leveraging software architects and best practices in new system development efforts across all departments

Oversees the implementation of agreed strategic goal



Comes up with a budget for the unit annually

Executes the budget according to need and budget allocations

Monitors the budget monthly

Reviews the budget as and when necessary


Information Technology Security

Defines controls, processes and procedures in line with the best practice and corporate governance issues to safeguard data integrity of the bank continuously 

Enforces Information Technology policies and procedures by having systems and reports to monitor activity on all system platforms

Regulates logical and physical security to the Information Technology infrastructure

Oversees that the Information Technology security awareness programmes are achieved through security bulletins to the staff quarterly

Aligns IT risk management with enterprise-wide risk management


ICT service -helpdesk, system administration and support and maintenance

Oversees the implementation of system changes on all the bank Information Technology systems, both software and hardware

Manages a portfolio of development and support efforts - deliver needed functionality within budgets and timelines

Ensures that the systems installed and configured by subordinates are according to corporate standards

Ensures that Information Technology systems are secure from unauthorized access and virus attacks through installation of anti-virus whenever installing new machines

Checks that back-ups are done daily on servers by scheduling them for efficient service delivery

Reviews the solution to Information Technology requests as and when necessary

Reviews and improves the efficiency of the help desk system when? How often?

Provides senior level resolution to internal client issues

Provides technical support to marketing initiatives 


Procurement of hardware and software

Guides the bank on the best available options on hardware and software purchases

Sources quotation for some Information Technology equipment that conforms to the bank standards

Ensures that all equipment is serviced and maintained and administer existing applications and hardware systems


Business continuity and disaster recovery


Formulates and establishes controls procedures to enhance data recovery in the event of a disaster

Ensures that data back up and restoration are done daily

Plans for growth where one wants to ensure that there is enough data storage for future growth

Reviews business continuity documents how often and why?

Provides guidelines on back-up power solutions to protect IT equipment from damage


Vendor management


Establishes service level agreements with all the Information Technology vendors, annually

Reviews service level agreements annually

Escalates queries to vendors which cannot be resolved internally as and when issues are beyond the scope of the internal IT team

Manages software and hardware agreements and services across the bank


Project management


Involved in the research and development of new products and innovation on existing products as and when necessary

Investigates on feasibility integration and standardization of systems

Oversees the implementation of Information Technology systems in the project

Champions change and effectively manages the implementation of new ideas

Provides advice and guidance to members of staff and other stakeholders on technical matters related to IT systems and processes



Degree in Computer Science/IT

MBA an added advantage

Prefered Skills

Excellent communication skills. Speaks and writes clearly, persuasively and informatively. 

Balance team and individual responsibilities. Able to build morale and commitment to goals and objectives. 

Uphold confidentiality and customer privacy in all situations. 

Professional. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. 

Proactively seeks solutions that benefit the customer and the Bank. 

Exhibit sound and accurate judgment

Develop strategies to achieve organizational goals. 

Display passion and optimism. 

Observe safety and security procedures. 

Pursue training and development opportunities. Continuously building knowledge and skills. 

Effective leadership, management, coaching, presentation and training skills


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