Charity
About Candidate
Location
Education
8 ordinary level passes including English language
2 Advanced level passes including Business Studies
Degree in Management and Entrepreneurial Development Studies (Speacialising in General Management and Marketing) 2.1 degree class
Master of Commerce In Strategic Management and Corporate Governance Degree .
Work & Experience
Meeting with clients virtually or during sales visits. Demonstrating and presenting products such as Maisha, Vaya services, Vaya Mobility, Vaya Logistics, and Insurance Telematics. Establishing new business. Preparing payment schedules for Brand Ambassadors for approval by finance Consolidating sales performance reports Negotiating contracts and packages. Managing and organizing trainings for Brand Ambassadors
Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution
Manage transactions with customers , Scan goodsand ensure pricing is accurate , Collect paymentswhether in cash or card payments , Issue receipts,refunds, change or tickets , Redeem stamps andcoupons Cross-sell products and introduce new ones
Greeting customers upon entering the store , Assisting customers in locating clothes they wish to buy Getting requested sizes from the storeroom , Answering inquiries , Arranging clothes in order ofsizes on the shelves , Collecting payments fromcustomers Seeking feedback from customers to improve customer service
Collecting payments from customers , Cleaning the store , Issuing coupons for the OK Grand Challenge Competition Greeting customers Scanning goods and ensuring that pricing is accurate Doing yearly stock takes