Charity

$800
September 13, 1990

About Candidate

Location

Education

O
Ordinary Level 2007
Mabelreign Girls High School

8 ordinary level passes including English language

A
Advanved level 2009
Mabelreign Girls High School

2 Advanced level passes including Business Studies

U
Ugergraduate Degree 2013
Womens University in Africa

Degree in Management and Entrepreneurial Development Studies (Speacialising in General Management and Marketing) 2.1 degree class

M
Masters Degree March 2021
Midlands State University

Master of Commerce In Strategic Management and Corporate Governance Degree .

Work & Experience

R
Regional Account Executive september 2020 - august 2022
Ecocash Holdings ( Vaya Technologies)

Meeting with clients virtually or during sales visits. Demonstrating and presenting products such as Maisha, Vaya services, Vaya Mobility, Vaya Logistics, and Insurance Telematics. Establishing new business. Preparing payment schedules for Brand Ambassadors for approval by finance Consolidating sales performance reports Negotiating contracts and packages. Managing and organizing trainings for Brand Ambassadors

C
Customer Service Representative february 2018 - august 2020
Ecocash Contact Center

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution

C
Cashier December 2014 - January 2018
Pick n Pay Sam Nujoma

Manage transactions with customers , Scan goodsand ensure pricing is accurate , Collect paymentswhether in cash or card payments , Issue receipts,refunds, change or tickets , Redeem stamps andcoupons Cross-sell products and introduce new ones

S
Sales assistant / Cashier November 2013 - July 2014
Edgars ZB Center

Greeting customers upon entering the store , Assisting customers in locating clothes they wish to buy Getting requested sizes from the storeroom , Answering inquiries , Arranging clothes in order ofsizes on the shelves , Collecting payments fromcustomers Seeking feedback from customers to improve customer service

C
Cashier December 2009 - August 2010
OK Mabelreign

Collecting payments from customers , Cleaning the store , Issuing coupons for the OK Grand Challenge Competition Greeting customers Scanning goods and ensuring that pricing is accurate Doing yearly stock takes

Skills

communication
100%
problem solving
99%
empathy
97%

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