Kudzai Vanessa Modesta Chikwatu

• Network administration. • Driver Debrief • User training and Support • Fleet route monitoring

• Systems support and administration. • Hardware and software configurations. • User training on business information systems, technologies and security. • Assist with networking monitoring and administration. • Management and tracking of computer consumables. • Systems backups and restores. • ManageEngine Helpdesk administration. • ICT invoices and payments tracking. • Ensuring purchase of quality and standardised ICT equipment. • Maintenance of Sage 1000 • SOP and documentation maintenance • Active Directory management. • M365 administration • Assist with 3CX management.

• Technical systems support and administration. • Hardware setup and software installations. • Training of users on the business information systems, technologies and security. • Networking monitoring and administration. • Management and tracking of computer consumables. • Systems backups and restores. • Helpdesk administration. • Tracking of ICT invoices and payments. • Liaise with service providers to ensure SLAs are maintained. • Assist in managing Active Directory. • Bankers Realm System management. • ATM Card management.