Nobuntu Pearl Ngwenya

$1500
April 29, 1982

About Candidate

Location

Education

B
BCOM Business Informatics 2016
University of South Africa

Financial Accounting Principles Business Information Systems Business Management Internal Auditing Quantitative Modeling Economics End User Computing Visual Programming Human Computer Interaction Databases Business Management General Management Practical Accounting Data Processing Corporate Governance in Accountancy Computer Networks Strategic Planning Software Project Management Object Oriented Analysis Advanced Systems Development Human Computer Interaction Economics Financial Accounting Reporting

D
Diploma Applied Information Technology & Processing (City & Guilds) 2000
CITMA College

Networking Software Applications Programming

O
Ordinary Level 1998
Evenline Girls High School

Mathematics - A English - A Combined Science - A Physical Science - B Biology - B English Literature - B Principles of Accounts - B Geography - B

Work & Experience

B
Business Systems Analyst September 2009 - To Date
Hunyani Paper & Packaging

ICT Administration - ICT Budget & Strategy - ICT Policy Enforcement - ICT Self-Assessment and Auditing - Internal Controls Assessment - IT Project Management - ISO 9001 Internal Auditor - Business Continuity planning and testing - Third party consultant liaison as per SLA - Monthly Helpdesk review and month-end review and report End User Technical Support - First Line Support ICT End User Support - Help Desk Application Maintenance - Microsoft Software Installation and Configuration for servers and end points - Daily Systems Health Check and checklist logging - Conducting Daily Systems Backup monitoring and error remediation - Cyber Security Awareness Campaigns and User Training - ICT Incident troubleshooting and problem-solving ERP and Database Administration - Analysis of current systems with recommendations for improvement - Developing Training content and manuals End Users - Syspro ERP Training and Support - Sage Line 1000 Training & Support - SQL Report Writing - Systems Analysis & Configuration - User Requirements gathering - User Acceptance Testing - System Configuration - Report Writing

I
IT Administrator April 2004 - August 2009
BMA Fasteners

- ICT Network Administration - Sage ERP Support and Training - ICT Project oversight - Microsoft Applications End User Training - ICT Procedure documentation - Database administration - Helpdesk and Support - End User Training in Microsoft Applications - Liaising with Third Party Service providers

S
Senior Software Support Technician October 2001 - March 2004
Burco Business Solutions

- Supervision of ICT Software Team - Belina Payroll Support - Sage 1000 Software Support and Training - Network Administration - End user training

Skills

Microsoft Excel, Word, Outlook, PowerPoint Advanced
80%
Microsoft Access Database Design
77%
Microsoft SQL
70%
Microsoft SQL Report Writer
90%
Microsoft Power BI
40%
Sage Line 1000 ERP Administration
90%
Syspro ERP Administration
60%
Website Design
60%
Microsoft Active Directory Administration
80%
Change Leadership
85%

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