Tapiwanashe Collen Severa

January 18, 1999

About Candidate

Location

Education

B
Bachelors Degree 2022
Midlands State University

Bachelors of Commerce in Information Systems

A
Advanced Level 2017
Hebron High School

Advanced Level

O
Ordinary Level 2014
Pamushana High School

Ordinary Level

Work & Experience

S
Sales Representative March 2022 - March 2023
BancABC Zimbabwe

Duties include providing first class customer service to ensure client satisfaction and continued business with BancABC, Improve BancABC customer experience by providing quality advice and solutions to customers and Search Engine Optimization

S
Sales and Marketing Officer March 2018 - December 2020
Star International

Duties include: • Carry out market research and identify possible markets suitable for the organization • Manage the proactive customer care processes. • Provide sales quotes on new business enquiries on a day-to-day basis. • Follow up on issued quotes until orders are obtained. • Prepare weekly sales report by Monday of the following week.

I
IT Technician (Attachee) January 2021 - December 2021
Midlands State University

Duties Include: • Hardware & Software Repairs • Networking & Server Configurations • Preparing Meetings. • Student ID Printing

Skills

Customer Relationship Management (CRM)
100%
Emotional Intelligence
100%
Negotiation
90%
Customer Service
100%
Problem Solving
100%
Active Listening
100%
Sales & Marketing
100%
Excellent Communication
100%
Report Writing & Presentation
80%

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